Edelrid Smart Belay – Annual Service

Don't let equipment downtime impact your business. Our comprehensive service handles routine annual inspections, including thorough functional checks, maintenance, cleaning, lubrication, and Bowden cable adjustments. Additionally, we efficiently execute all necessary repairs, regardless of whether an annual inspection was performed, with costs determined by the device's condition and required parts and labor.

Service Procedure: Send us an email at sales@skywab.com with your company details and the amount of units you want to be serviced.

Maximize Uptime

Our service center is committed to providing swift turnaround times while upholding stringent quality standards. We understand the critical role your Smart Belays play in your operations. To avoid potential bottlenecks, we advise sending in your units right after your peak season. We also suggest including the mandatory annual PPE inspection for your Smart Belay and related components like the Conecto Swivel during this service.

Transparent Evaluation

Each Smart Belay undergoes a detailed assessment upon arrival. If we identify any damage not covered by the warranty, or resulting from normal wear and tear or improper use, we will promptly communicate with you to discuss the required repairs or replacement of parts. Volume discounts are available; please contact us for more information.

Specifications List

• Full functional inspection

• Thorough maintenance procedures

• Professional cleaning and lubrication

• Adjustment of the Bowden cable (if needed)

• Repair services for all Smart Belay issues

• Optional annual PPE inspection

Inspection Rates Edelrid Smart Belay

* Volume discounts available on request

FAQs

• What is included in the Edelrid Smart Belay – Comprehensive Service?

  • Our comprehensive service includes the annual functional inspection, maintenance, cleaning, lubrication, and Bowden cable adjustment, as well as any necessary repairs, regardless of inspection history.

• Why should I choose this comprehensive service?

  • This service ensures both proactive maintenance through annual inspections and efficient handling of any unexpected repairs, minimizing downtime and maximizing the safety and lifespan of your Edelrid Smart Belays.

• How are repair costs determined?

  • Repair costs are evaluated on a case-by-case basis, depending on the specific condition of the Smart Belay, the labor involved, and the cost of any replacement parts required. We will always discuss this with you before proceeding.

• What is the process for sending in my Smart Belays?

  • Please email us at [email address removed] with your company information and the number of units you wish to send in for service or repair. We will then provide you with a questionnaire and form to complete and return. Kindly send your Smart Belays to us with postage prepaid.

• Will I receive documentation for both the annual service and any repairs?

  • Yes, you will receive documentation confirming the completion of the annual service. Additionally, we will provide documentation for any repairs performed, outlining the work done.